Instrument Repair Process

Our streamlined process ensures your instrument is repaired efficiently and professionally, getting you back to making music as soon as possible.

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Submit a repair request through our website or contact our customer service to get started.

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We'll arrange for a dedicated driver or logistics partner to pick up your instrument at your convenience.

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Our technicians will thoroughly inspect your instrument and provide a formal quotation for the repair.

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Agree: We'll proceed with the repair work as quoted.

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Disagree: We'll restore and return your instrument. No inspection fee will be charged.

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Once the repair is complete, we'll deliver the instrument back to you. All our repairs come with a 90-day warranty for your peace of mind.